Staffing optimization with chance constraints for emergency call centers

Thuy, Anh Ta; L'Ecuyer, Pierre; Bastin, Fabian

by Anh Ta Thuy, Pierre L'Ecuyer and Fabian Bastin

Reference:

Staffing optimization with chance constraints for emergency call centers (Anh Ta Thuy, Pierre L'Ecuyer and Fabian Bastin), In Proceedings of the 11th International Conference on Modeling, Optimization and Simulation - MOSIM16, 2016.

Bibtex Entry:

@InProceedings{TaLEcuBast16,
  Title                    = {Staffing optimization with chance constraints for emergency call centers},
  Author                   = {Anh Ta Thuy and Pierre L'Ecuyer and Fabian Bastin},
  Booktitle                = {Proceedings of the 11th International Conference on Modeling, Optimization and Simulation - MOSIM16},
  Year                     = {2016},

  Address                  = {Montreal, QC, Canada},
  Note                     = {3rd place of the "Young Researcher Award" competition, MOSIM (the 11th International Conference on Modeling, Optimization and Simulation), Montreal, Canada, August 2016}
}